Insurance & Financial Support
Financing Your Stay
The financial aspect of a hospital visit can be complex, but at Des Peres Hospital we try hard to make the process simple and quick. And we reduce the cost to you by accepting a wide variety of medical insurance plans.
If you don’t have health insurance coverage, we’re proud to offer alternate funding and payment plan options. Our hospital staff will work with you to identify your financial support options based on government and hospital rules and regulations.
Health Insurance Claims Process
Within 30 days of your insurance paying their portion, you’ll receive a statement indicating the remaining balance you owe. This balance is due within 30 days of your billing date. This policy also applies to any charges still unpaid by your insurance after 60 days.
Payments can be made by cash, check or credit card (MasterCard, Visa, Discover or American Express) in person, by mail or via online bill pay.
The bill you’ll receive reflects services you received during your hospital stay or from an outpatient service. Charges are from two categories: basic daily rate (room, meals, nursing care, housekeeping, telephone) and for special services (X-rays, laboratory tests, etc.).
You’ll likely receive two separate bills for care received at Des Peres Hospital: one for hospital care, the other for doctor services. Pathologists, radiologists, cardiologists, anesthesiologists and other specialists are legally required to submit separate bills. Because of this rule, you may receive bills from doctors you did not see in person for certain tests or treatments. These bills are for services by these doctors in diagnosing and interpreting test results while you were a patient.
Call our Patient Accounts number toll free at (866) 904-6871.
The hospital is responsible for submitting bills to your insurance company. You should remember that your policy is a contract between you and your insurance company and that you have final responsibility for payment of your hospital bill. Click here for a glossary of health coverage and medical terms.